Services area of UPRtek (pardon, this is an English only page)

Calibration & Repair

You can use the form below to request calibration, maintenance, or repair services for your UPRtek product.

Service Request Form

✓ Valid number ✕ Invalid number
Please describe any repair or maintenance you would like us to look at.
Drop files here or
Accepted file types: jpg, gif, png, doc, docx, mp3, mov, Max. file size: 256 MB.
    Attach files here to help us identify problems, serial number or product model.

    The Steps


    1. You fill out Service Request Form and submit
    2. You wait for us to review Warranty status
    3. We send you a quote if needed.
    4. You approve quote and pay (if needed)
    5. You send your product to us
    6. We perform service
    7. We ship back to you
    How long does it take?


    Our services, including warranty check & quotation, and calibration & maintenance, typically takes 10-14 days combined.  This does not include the time to ship your product to and from UPRtek.

    Please click here for more detailed information.



    How to track your ticket status


    After you submit your form, we will email a ticket #  to you.  You can refer to this ticket # and correspond with us through email or …

    You can also use our tracking system to  check on your ticket status at any time.  However, you will need to login and/or register.

    Where to find Serial Number


    The serial number is usually on a label attached onto the product’s exterior case.  The serial number is located under the bar code and starts with “H”.  Otherwise, please click here to see examples.

    Warranty Information


    Click here for official warranty information.

    Agent Form


    The link below is only for agents and distributors with multiple products that need servicing.

    Click here for Agent Form.